Virtual Communications
ABOUT WHY WORK-FROM-HOME EQUIPMENT APPLY CONTACT
EQUIPMENT (REQUIRED)
In order to have the best connection to our web-based tools your computer must have the minimum requirements listed below. If you need to order a computer please see suggested equipment below.
In order to have the best connection to our web-based tools your computer must have the minimum requirements listed below. If you need to order a computer please see suggested equipment below.
CPU Speed
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Dual-core 2.8 GHz or better or Intel i class or AMD Phenom X2 class or better Atom, Celeron, Pentium and Opteron processors are not permitted
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Hard Drive
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20 GB or more of available space 60 GB or more of total space
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Memory
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4 GB of RAM or better
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Operating System
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Windows 7 or Windows 10 Windows 8/8.1 not supported by some clients
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Standard Connection and Speed
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Hard-wired connection (no wireless) Minimum 10 mbps download / Minimum 3 mbps upload
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Maximum Latency Threshold
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120 milliseconds (ms)
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Monitor Recommendations
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1280 x 1024 (SXGA) screen resolution
1920 x 1080 (Full HD or 1080p) Dual monitors may be required on some client programs Dual monitors are not supported on programs that use the Arise Secure Desktop (ASD) device |
REQUIRED ACCESSORIES
USB headset with microphone (required for Certification)
USB headset with microphone (required for Certification)
Hard-wired Telephone and headset (required for Production/Servicing)
Do you need a computer? We have added a few affordable computers/phone equipment with the required specs below.
Dell Optiplex Windows 10, Core 2 Duo 3.0GHz, 8GB, 1TB, with Dual 19" LCD Monitors (Brands may vary) (Certified Refurbished)
by Dell $220 |
AGPtEK Hands-Free Call Center Noise Cancelling Corded Monaural Headset Headphone with Mic Mircrophone - Cord with USB Plug, Volume Control
$16.99
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AGPtek Handsfree Call Center Dialpad Corded Telephone #HA0021 with Monaural Headset Headphones Tone Dial Key Pad & REDIAL- 1 Year Warranty
$25.99
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